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Common bad-alert patterns to avoid.

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Answer

  • (1) Alert on threshold that fires daily (noise).
  • (2) Alert without runbook (no action).
  • (3) Alert on symptoms, not causes ('page fires slower' rather than 'db p99 up').
  • (4) Alerting on averages (hides tails).
  • (5) Static thresholds ignoring seasonality.
  • (6) No de-duplication (spam).
  • (7) Waking humans for auto-recoverable.
  • (8) Missing correlation (10 alerts for one root cause).
  • (9) Alert on things with no fix.
  • Rule: every alert = 'someone must do something now'.
Check yourself — multiple choice
  • More alerts
  • Daily fires (noise) / no runbook / symptom vs cause / averages / static thresholds / no dedup / no auto-recover / no correlation / no fix; every alert = must act now
  • Random
  • Not real

Bad alerts: noise / no runbook / symptom / average / static / no dedup / duplicates.

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